Many taxpayers get frustrated when dealing with the IRS Automated Collection System (ACS). After what can be some long wait times, taxpayers are sometimes presented with seemingly inflexible options for resolving their balance due to the IRS. After reaching an impasse with ACS, they often resort to hiring professional help to resolve their tax problems. While I do appreciate the business from prospective clients, I am sympathetic to their financial difficulties and encourage them to at least try to resolve their own tax issues before turning to professional assistance. In the spirit of trying to encourage this, I have put together a short list of some of my best strategies for dealing with ACS.
Key Takeaways
- Many taxpayers get frustrated when dealing with the IRS Automated Collection System (ACS). After what can be some long wait times, taxpayers are sometimes presented with seemingly inflexible options for resolving their balance due to the IRS.
- One of my favorite sayings is that you win more flies with honey than with vinegar. No truer is that statement than in my experience dealing with the IRS Automated Collection System.
- So the first thing to do when you get on the phone with the IRS Automated Collection System representative is to disarm any hostility. I thank them for taking my call if I have been waiting on hold for a really long time.